Most frequent questions and answers
Whether BMW has Tie-ups with the schools?
We are expanding our services and we are in the process of tie-ups with schools. For more info you may contact us at 81-3020-8080.
Whom my child would be handed over to, after the school?
We are committed to the safety of each child travelling with with us. So the child shall always be handed over to the parents or the person authorized by the parents and no one else under any circumstance.
Whether Bookmywings can discontinue iCab service in the middle of the session?
No. We are under obligation to abide by our contractual committments and hence once started our routes never get discountinued during the mid-session. However for optimization purpose two or more routes may be merged as per circumstances.
Will I get a bill for my payments?
Yes. Bookmywings provides you the GST complaint invoice for each of your payment. We also care the environment and so we prefer to be paperless, therefore you will receive your bill/invoice on your registered email id but you may also ask anytime for a hard copy, if required.
Can we opt BMW iCabs from next session as we do not want to change cab in the middle of the session?
Yes, but just think when it comes to the safety and comfort of your child, can you afford to delay it for even a single day? Precautions are always better than cure. Isn’t it?
What would be the Pick up and drop timings of my child?
Unlike other private school cabs, out routes are short and straight. We do not even allow overcrowd in our iCabs which translates into least travel time. Generally our routes spans around 30-45 minutes travel time. We drop the children at school around 10 minutes before the gate closing time.
What if your iCab does not come or your driver is sick on some day?
We are reliable so don’t worry we provide the replacement of the iCab as well as that of the driver on best effort basis. The details of the alternate iCab and/or the driver shall also be communicated to you beforehand.
Whether your iCab drivers are duly police verified? Will you share a copy of it with us?
Of course. All our iCabs are driven by duly police verified drivers only. We share the copy of the application as well as that of the Police Clearance Certificate on your registered email id for your records also.
Does your iCabs also have wooden benches adjustments like other private school cabs?
Never. These wooden benches leads to the fatal consequences. When we say our iCabs service is woven around safety first then we are damn serious about it. You will never find any bench in any of our iCab.
Whether clubbing of students of more than one school is allowed in one school iCab?
No. Clubbing of students of more than school in one cab like in private vans is a sheer safety hazard which may lead to serious consequences. We don’t allow this.
How would I come to know whether your iCab does not carry more than maximum allowed number of students?
We believe in transparency so we have given the power to sneak into our iCabs even on the go. Just watch our live CCTV Camera feed on your mobile anytime and anywhere. Don’t believe unless you see it with your eyes.
My child is in primary section? From where you will pick my child after the school?
We abide by the rules and regulation framed by the concerned school as they are meant for the safety of the students. So if the school has mandated to pick up the child from classroom or from any other designated area of the school, we do the same.
Do you provide female attendant facility also in school iCabs?
Yes. Female attendants are also available on demand and on actual charge basis over and above our prices.
Where would the school bags be kept, in or over the iCabs?
Rooftops have been installed on our school iCabs. So to make the travelling more comfortable the school bags are kept on the rooftop over the school iCabs.